At 7 Cuci, your privacy is not merely a legal obligation — it is a core value we stand by. This document transparently explains how we collect, use, store, and protect your personal information as a member of Malaysia's trusted online casino platform.
All data is transmitted via bank-grade secure connections
Full compliance with Malaysia's Personal Data Protection Act
Your data is never sold or rented to any third party
You may request the deletion of your personal data at any time
Quick Summary: 7 Cuci collects your data to operate its services, ensure account security, and meet legal requirements. We do not sell your data. You have full rights over your data and may contact us at any time regarding privacy.
This Privacy Policy is published by 7 Cuci ("we", "platform") and applies to all users of the 7cuci.bet website, mobile platform, and all related services we offer to players in Malaysia. This document fully explains how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We at 7 Cuci believes that transparency is the foundation of trust. That is why we have written this Privacy Policy in plain, straightforward language — free of confusing legal jargon — so that you as a Malaysian player can clearly understand your rights and how we handle your personal data.
By registering as a member or using any of our services 7 Cuci, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using this platform and contact us to request the deletion of your account and data.
7 Cuci only collects information that is strictly necessary to provide a safe, fair, and legally compliant service. Below are the categories of data we collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, selfie photo | Mandatory (KYC) |
| Contact Data | Email address, Malaysian phone number, residential address | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet details (TnG, GrabPay, Boost) | Mandatory (Payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Games played, total bets, transaction history | Automatic |
| Communication Data | Live Chat conversation records, support emails, feedback | Optional |
7 Cuci does not collect sensitive information such as your biometric data, health records, or political views. Financial data such as full credit card numbers are not stored on our servers — they are processed directly by authorised payment providers.
Your personal data is collected through the following channels when you interact with the platform 7 Cuci:
7 Cuci use your personal data only for lawful and transparent purposes. We will not use your data for any other purpose without first obtaining your consent. The primary purposes for which we use your data are as follows:
You may opt out of receiving marketing communications from 7 Cuci at any time by clicking the "unsubscribe" link in any promotional email or by contacting our support team.
7 Cuci does not sell, rent or trade your personal data to any third party for commercial purposes. However, we may share necessary information with certain parties in limited and controlled circumstances:
| Third Parties | Data Shared | Purpose |
|---|---|---|
| Payment Providers (TnG, GrabPay, FPX) | Minimum transaction information | Processing deposits & withdrawals |
| Game Providers (Pragmatic, Microgaming) | Account ID, game records | Providing casino games |
| Third-Party KYC Services | Identity documents, photos | Member identity verification |
| Malaysian Authorities | In compliance with a court order | Legal compliance |
| Analytics Services (anonymised) | Anonymised personal usage data | Platform improvements |
All third parties working with 7 Cuci are required to comply with strict data security standards and are not permitted to use your data for any purpose other than those specified in their service agreement with us.
7 Cuci invest seriously in data security infrastructure to ensure your personal information is always protected against unauthorised access, disclosure, or loss. The security measures we employ include:
While we take every reasonable measure to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours in line with industry best practices.
Website 7 Cuci uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and personalise content according to your preferences. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the platform 7 Cuci. For more information on how to manage cookies, refer to the Help section of your web browser.
As a member 7 Cuci and residents of Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You may request corrections to any inaccurate or incomplete data via your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to mandatory retention requirements that 7 Cuci is legally obliged to comply with.
You may object to the processing of your data for direct marketing purposes at any time, without condition.
You may request your data in a machine-readable format for transfer to another service if needed.
You may request that we temporarily restrict the processing of your data while any dispute or review is in progress.
To exercise any of the above rights, please contact our Data Privacy Officer by email at privacy@7cuci.bet. All requests will be acknowledged within 3 business days and resolved within 30 business days.
7 Cuci only retains your personal data for as long as necessary for the stated purposes or as required by Malaysian law. Once those purposes have been fulfilled, the data will be securely deleted or anonymised.
Once the retention period expires, your data will be permanently deleted from all our systems or anonymised so it can no longer be linked to your identity.
If you have any questions, concerns or complaints regarding how 7 Cuci handles your personal data, please do not hesitate to get in touch. We are committed to addressing every privacy enquiry seriously and in a timely manner.
For enquiries relating to this Privacy Policy or to exercise your data rights, please contact our Data Privacy Officer:
We aim to acknowledge all privacy enquiries within 3 business days and resolve it within 30 working days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or in-platform notification. The "Last updated" date at the top of this page indicates when the policy was last reviewed.
We don't just meet the minimum legal requirements — we go further to ensure your data is protected to the highest industry standards.
All data handling processes 7 Cuci fully complies with Malaysia's Personal Data Protection Act 2010. We ensure that your rights as a Malaysian are always respected and upheld.
Your personal data is not a business commodity for us. 7 Cuci has never and will never sell, rent or share your information with third-party advertisers or data brokers.
The same 256-bit SSL encryption technology used by Malaysia's major banks such as Maybank and CIMB protects every transaction and data transmission on the platform 7 Cuci.
You have full control over your personal data. Access, correct, download, or delete your data at any time through your account settings or by contacting our privacy team.
Data handling practices 7 Cuci periodically reviewed by independent security and privacy experts. We are transparent about how we handle data and are committed to continuous improvement.
Our Data Privacy Officer is available to answer any questions regarding your personal data. Reach us by email or Live Chat and we will respond within 3 business days.